Notice: Function _load_textdomain_just_in_time was called incorrectly. Translation loading for the eh-woocommerce-pricing-discount domain was triggered too early. This is usually an indicator for some code in the plugin or theme running too early. Translations should be loaded at the init action or later. Please see Debugging in WordPress for more information. (This message was added in version 6.7.0.) in /home/lifekenyaco/public_html/wp-includes/functions.php on line 6114
Refund Policy – 4 LIFE RESEARCH EAST AFRICA LTD

4 LIFE RESEARCH EAST AFRICA LTD

Refund Policy

refund policy

4 LIFE RESEARCH EAST AFRICA LTD does everything possible to make sure that you are completely satisfied with our products and service. Our authentication process ensures that the products delivered to you are of the highest quality. It’s the responsibility of the customer upon receiving the delivery to confirm the product ordered is correct and in good condition. We may however provide a product replacement based on the below conditions only: 

  • The Product received is defective.
  • The Product received is not the one ordered
  • The Product received is past its expiry date.

If you are not fully satisfied with your purchase due to any of the above, you can return the product for an exchange subject to the below conditions: –

  • Items MUST be returned in their original packaging untampered and in an unused state.
  • Valid original receipt which was contained inside your package must be availed.
  • Items should be returned within 48 hours from the time of purchase

If the product to be returned does not meet the above conditions, we will be unable to offer an exchange.

Also, we will not be able to accept your return if: –

  • You simply change your mind
  • You bought an item by mistake

How to Request for a Return
To request for a return, simply email us your order details, including the reason you’re requesting for
a return or call us between 9.00am and 6pm any day of the week.
All replacements shall be done within 48 hours of receiving the request. Thank you for choosing 4 LIFE RESEARCH EAST AFRICA LTD Today!